HomePrivacy policy
This English version is for your information. The German version is legally binding.
The body responsible for data processing on this website is:
neowa GmbH, Stadtkoppel 34, 21337 Lüneburg
Phone: +49 4131 2874950 · Email: info@neowa.eu
Managing directors: Mika Lange, Enno Bornemann
The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details).
Some data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal message by email is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected.
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority is the data protection commissioner of the federal state in which our company has its registered office. The following link provides a list of the data protection commissioners and their contact details:
Addresses of the data protection commissioners (bfdi.bund.de)
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party, in a machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.
Within the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the processing and, where applicable, a right to rectification, blocking or erasure of this data. For this and any other questions about personal data, you can contact us at any time using the contact details in the legal notice.
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. Data you transmit via this website therefore cannot be read by third parties. You can recognise an encrypted connection by “https://” in your browser’s address line and the lock symbol in the browser bar.
We have appointed a data protection officer.
eagle lsp GmbH
Dr. Malte Schafstedde
Neustädter Neuer Weg 22
20459 Hamburg
Phone: +49 40 99 99 79 80
This website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen; the servers are located in data centres in Germany. When you visit the website, the host processes the technically necessary data (see “Server log files”). A data processing agreement under Art. 28 GDPR has been concluded with the provider. The legal basis is our legitimate interest in providing the website securely and reliably (Art. 6 (1) (f) GDPR).
In server log files, the website provider automatically collects and stores information that your browser automatically transmits to us. These are:
This data is not merged with other data sources.
The legal basis is our legitimate interest in the technically error-free presentation and security of the website (Art. 6 (1) (f) GDPR). The log files are deleted as soon as they are no longer needed for these purposes.
We manage the texts and images of this website with the content management system Sanity of Sanity AS, Trondheimsveien 2K, 0560 Oslo, Norway. Images are delivered via Sanity’s content delivery network (cdn.sanity.io), which technically processes your IP address. Norway belongs to the European Economic Area; processing in the USA (by Sanity US Inc. and sub-processors) is possible and is based on the EU Standard Contractual Clauses. The data processing agreement is part of Sanity’s terms of use. The legal basis is our legitimate interest in delivering the content quickly and securely (Art. 6 (1) (f) GDPR).
On your first visit, we ask which services we may use. For this we use the open-source software “CookieConsent” (vanilla-cookieconsent), which runs on our own server; no data is transmitted to third parties.
We store your choice in the cookie neowa_consent (storage period 12 months). This cookie is technically necessary to respect your decision (§ 25 (2) no. 2 TDDDG, Art. 6 (1) (c) GDPR).
Categories:
“Reject all” has no disadvantages. You can change or withdraw your consent at any time with effect for the future via “Cookie settings” in the footer. The legal basis for the services requiring consent is your consent (Art. 6 (1) (a) GDPR, § 25 (1) TDDDG).
In the footer we show our locations on a map from Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The map only loads when you click “Load map” or have allowed “External media” in the cookie settings. Google then receives your IP address and technical data and may set cookies; transfer to the USA is possible (EU–US Data Privacy Framework). The legal basis is your consent (Art. 6 (1) (a) GDPR, § 25 (1) TDDDG).
We provide the videos on this website ourselves; they are delivered from our own server or via Sanity (see “Content and images”). No data is transmitted to video platforms such as YouTube.
For booking appointments, we use zeeg of Zeeg GmbH, Friedrichstraße 155, 10117 Berlin. The booking calendar only loads when you open “Book an appointment” or have allowed “External media”. zeeg processes the details you enter there (e.g. name, email, appointment) on our behalf in order to arrange the appointment. The legal basis is your consent (Art. 6 (1) (a) GDPR) and the performance of pre-contractual measures (Art. 6 (1) (b) GDPR).
This applies to all forms on this website: the contact form, enquiries about spare parts in the shop and training requests. Your details are sent by email via our own mail server to the responsible staff of neowa GmbH; they are not stored on the web server itself. Where your enquiry aims at a contract, the legal basis is also Art. 6 (1) (b) GDPR.
Data transmitted via the contact form, including your contact details, is stored in order to process your enquiry or to be available for follow-up questions. This data is not passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke consent you have already given at any time. An informal message by email is sufficient. The lawfulness of the processing carried out until the revocation remains unaffected.
Data transmitted via the contact form remains with us until you ask us to delete it, revoke your consent to its storage, or it is no longer needed. Mandatory statutory provisions, in particular retention periods, remain unaffected.
If you apply via our website, we process your details and documents (e.g. CV) to carry out the application procedure (Art. 6 (1) (b) GDPR, § 26 BDSG). The application is sent by email to the people at neowa GmbH responsible for human resources and is not stored on the web server. If no employment relationship results, we delete your documents no later than six months after the end of the procedure, unless you have consented to longer storage.
As of: November 2026
Booking is provided by zeeg. When opened, data is transferred to zeeg.
